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Open Opportunities

Company Description

Caveon, a leader in Exam Security for over 20 years, provides innovative solutions and technology to prevent, detect, and respond to exam fraud and theft, in order to protect the integrity of our clients’ testing programs and the validity of test scores. Learn more at www.caveon.com

Role Description

This is a full-time entirely remote Director role at Caveon, on the Caveon Audit & Response Solutions (CARS) Team. Please note travel requirements. The Director’s duties for CARS include, but are not limited to:

  • In collaboration with Caveon colleagues, actively participate in the planning and delivery of all services provided by CARS to Caveon clients, including but not limited to: Test Security Audits, on-site monitoring of test administrations, audits of (bricks and mortar) test centers, secret shopping of test administrations via remote online proctoring and (bricks and mortar) test centers, investigating proxy test taking services and technologies that enable proxy test taking or unauthorized computer-assisted test taking, conducting investigations of suspected test security breaches and providing bespoke test security consulting and advisory services.
  • Serve as a lead test security auditor and consultant.
  • Draft, review and revise reports for Caveon clients.
  • Effectively communicate with clients and prospective clients about ongoing and future projects with Caveon Audit and Response Solutions.
  • Play a leading role in the development of new products and services and improvement of existing products and services.
  • Utilize Caveon and other third-party software services to enhance the value and efficiency of Caveon’s services, including but not limited to the use of generative artificial intelligence platforms that rely on large language models.
  • Actively participate in the sales and marketing of services for CARS.
  • Draft, review and revise proposals and statements of work for CARS.
  • Manage and deliver services and supervise assigned contractors and Caveon employees.
  • Identify and train contractors to deliver certain test security services.
  • Train selected Caveon staff in delivery of certain test security services.
  • Represent Caveon at conferences and in trade organizations.
  • The role requires travel for approximately 25-30% of the time.  

 

Education, Experience and Credentials Requirements

  • Bachelor’s degree from an accredited college or university is mandatory.
  • Master’s degree or JD from an accredited college or university is preferred.
  • Professional certifications related to auditing, compliance, cybersecurity or investigations (e.g., CFE, CISSP, CIA, ASIS) are a significant plus.
  • 4+ years of experience in a client-facing role within a consulting, advisory, auditing, law or investigative firm, or 6+ years in federal law enforcement agency or an office of inspector general in a white collar investigations role, or 6+ years working in a management position for a testing organization, with primary responsibility for or oversight of test security.

 

Qualifications

  • Exam security experience, auditing experience, investigative and fraud prevention expertise
  • Experience in developing and implementing security strategies
  • Extensive experience in communicating about high-stakes issues with clients or organizational decision-makers
  • Outstanding writing skills, including but not limited to report writing
  • Experience working on high-stakes matters that could result in legal implications for organizations or people
  • Ability to synthesize and summarize large quantities of detailed information
  • Strong analytical and problem-solving skills
  • Excellent leadership and verbal communication abilities
  • Project management and team collaboration skills
  • Knowledge of testing and assessment processes and industry trends
  • Extremely high level of ability to understand and work with technology and software solutions
  • Position subject to criminal background clearance

 

Additional Qualities of Importance

  • Conflict Management – Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can find common ground and get cooperation with minimum noise.
  • Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.
  • Informing – Shares the information others need to know to do their jobs; seeks information needed to do his/her job; provides individuals information so that they can make effective decisions; is timely with information.
  • Negotiating – Can negotiate skillfully in tough situations with both internal and external groups; can win concessions without damaging relationships; gains trust quickly of other parties to the negotiations; has a good sense of timing.
  • Organizing – Can organize resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently.
  • Process Management – Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; can simplify complex processes.
  • Managing and Measuring Work – Clearly assigns responsibility for tasks and decisions; sets clear
  • objectives and measures; monitors process, progress, and results; designs feedback loops into work.
  • Functional/Technical Skills – Has the functional and technical knowledge and skills to do the job at a
  • high level of accomplishment.
  • Time Management – Uses time effectively and efficiently; concentrates efforts on the more important
  • priorities; can attend to a broader range of activities.
  • Planning – Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals;
  • breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
  • Priority Setting – Spends time on what’s important; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
  • Problem Solving – Uses logic and methods to solve difficult problems with effective solutions; proves all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
  • Creativity – Comes up with new ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Perspective – Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future.
  • Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks.

 

Benefits

  • Competitive Compensation: We are proud to offer competitive compensation and benefits commensurate with each candidate’s background and experience and aligned to the requirements of each role.
  • Location Flexibility: Remote work with travel required for client meetings, audits, monitoring related services activities, and industry events.

 

Job Description and Hiring Disclaimer

This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.

Caveon will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. Because this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history.

 

Commitment to Diversity

  • Caveon is always looking for the most qualified and experienced professionals with a passion for test security and fairness.
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

All applications must include a cover letter, resume, three professional references and professional writing sample.

Company Description:

The Caveon data forensics team analyzes millions of test sessions a year for a variety of clients, including medical programs, tech companies, state departments of education, and others. Processing a variety of data using an automated, proprietary system provides a unique set of challenges, as does providing customized analysis solutions for every client. We are a small team, but consistently achieve big goals. We are constantly striving to improve our capabilities and better support our clients. If you have a growth mindset and you enjoy developing creative solutions, you may be a great fit for our team!

Location:

Remote work with some travel for training, team collaboration, and attending conferences. Must be eligible to work in the United States.

Hours:

Full-time (40 hours/week), Monday – Friday, infrequent weekends, as needed, mostly for travel.

Physical Demands:

Primarily a stationary position, with constant keyboarding and frequent communication (verbal and written). Occasional public speaking and travel.

Drug Screens:

Pre-employment and possible random screens.

 

Knowledge / Skills / Ability:

  • Strong statistical data analysis skills (including linear algebra, calculus, probabilities, and data visualization)
  • Strong background and experience in statistical inference
  • Python programming skills required
  • Effective at communicating technical details remotely, including communicating statistical methods and findings to a variety of remote and in-person audiences
  • Training in research design, conducting research projects, and technical writing
  • Curious and highly motivated to identify, investigate, and understand data anomalies
  • Meticulous attention to detail and documentation
  • Ability to work collaboratively as a team player and independently
  • Microsoft Excel, Word, PowerPoint, and Outlook skills required

General Summary of Responsibility:

  • The primary functions of a Data Forensics Scientist are to interpret data forensics results, prioritize results in terms of risk to test security, and communicate statistical information to clients verbally and through written summary reports.
  • Secondary functions include assisting in conducting research on statistical methods to detect potential test fraud and documenting statistical methods and analysis procedures.
  • The primary function of a Data Engineer at Caveon is to successfully process client data, which requires understanding the data structure and elements, verifying correctness of the data, formatting the data, and learning to use our internal tools and system.
  • Secondary functions include contributing to tools and system documentation, conducting research, and improving automation. 

Education and Experience:

  • Masters in Statistics or other quantitative field required
  • 2+ years Python experience required

Supervisory Responsibilities:

  • None

Responsibilities:

  • Write and review summary reports explaining and interpreting data forensics results and prioritizing results in terms of risk to test security.
  • Communicate data forensics methods and results to a variety of remote and in-person audiences.
  • Conduct thorough research on current and/or new statistical methods to detect potential test fraud.
  • Meticulously document statistical methods and procedures and review existing documentation for accuracy and understandability.
  • Collaborate with team members to develop research questions, design analyses, and brainstorm new or expanded statistical methodology.
  • Write, launch, and monitor scripts for automated conversion of data formats, processing of data, and creation and formatting of Excel outputs based on the results
  • Collaborate remotely with clients and team members to understand data including: assessing unfamiliar data, developing questions about variables and data entries, thinking critically about required versus optional variables and develop solutions for completing data analysis, developing solutions to address unique problems posed by novel data structures, formats, and types
  • Meticulously verify data correctness and formatting
  • Create detailed and thorough documentation (e.g., of statistical methods, or for parsing and processing data)
  • Receive notifications of software errors, assess the errors, and contribute to resolving errors
  • Contribute to improvements in the automation of tasks and analyses

Benefits:

  • Health insurance, 401(k) with matching, paid time off, charitable donation matching

Salary

  • 80k starting
  • Commensurate with experience

Miscellaneous:

Confidentiality of client identities and specifics of the data forensics system and statistical results is critical.

Job Details: Caveon is seeking experienced test administrators to assist with the monitoring of state assessments in Florida and Louisiana. This opportunity requires travel for one week to in Florida or Louisiana sometime between April 23 and May 30. In addition to paying all monitors a competitive hourly wage, Caveon will reimburse all reasonable travel costs in accordance with its travel expense policy. This role would require you to work with a monitoring partner (assigned by Caveon) to visit schools while they are administering state assessments. The workday starts at about 6 AM and should not extend past 2 PM.

The role would require you to conduct a scripted interview of the School Test Coordinator, observe the distribution of secure test materials and then spend time in testing rooms monitoring active testing sessions, all in accordance with step-by-step protocols provided by Caveon. All monitoring observations are entered into Caveon’s proprietary cloud-based platform using an iPad provided by Caveon.

You would also be required to participate in a mandatory remote 4-hour online training session for this role, which will be conducted the week of April 10. You will be required to submit to a criminal background check prior to participating in training.

Compensation: 1099 independent contractor, competitive hourly rate.
Travel reimbursement will be paid for anyone traveling more than 45 miles one way in accordance with Caveon’s travel reimbursement policy.

Caveon Real-Time Assessment Administration Monitors must meet at least one of the following qualifications:

    • Certified Exam Security Professional™ (CESP-Generalist) with at least 2 years of experience in any aspect of assessment
    • Test center administrator or proctor with at least 2 years of experience administering high-stakes tests in a professional test center or college test center
    • Assessment professional with at least 3 years of experience in test administration
    • Current, former or retired educator, school counselor or school administrator with at least 3 years of experience administering standardized statewide assessments in a group setting
    • Current, former or retired educator, school counselor or school administrator with at least 3 years of experience administering either the ACT or the SAT
    • Retired federal law enforcement officer
    • Retired state law enforcement officer with at least 5 years’ experience conducting fraud investigations
    • Certified Fraud Examiner (CFE) with at least 2 years of experience since becoming certified
    • Licensed (in any state) Certified Public Accountant (CPA) with at least 2 years of external auditing experience
    • ASIS Professional Certified Investigator (PCI) with at least 2 years of experience since becoming certified
    • Third-Year law students
    • Licensed (in any state) attorney

Additional Requirements:

    • Significant experience using tablet devices
    • Significant experience using cloud-based platforms or software
    • Reliable transportation

Send inquiries and resumes to Joe.Kamell@caveon.com.

Job Description: We are seeking meticulous and detail-oriented individuals to join our team as Secret Shoppers for Professional Testing Programs either in an online testing environment or in Brick-and-Mortar Testing Centers. As a Secret Shopper, you will be responsible for evaluating the quality of service, compliance with protocols, and overall customer experience at various professional testing centers. Your insights will help ensure that these centers maintain high standards and provide an optimal testing environment.

Key Responsibilities:

  1. Complete all necessary training
    1. Once assigned, you will be required to review an online training specific to your assignment.
    2. Training will be required on an annual basis
  1. Conduct Secret Shops:
    1. Visit assigned professional testing centers as a testing candidate
    2. Follow a pre-determined script and scenario to simulate a genuine testing candidate experience.
  1. Evaluate Service Quality:
    1. Assess the friendliness, professionalism, and helpfulness of the staff.
    2. Observe and report on the cleanliness and organization of the testing center.
    3. Evaluate the efficiency of the check-in and check-out processes.
  1. Compliance Monitoring:
    1. Ensure that the testing center adheres to all required protocols and security measures.
    2. Verify that testing procedures are conducted accurately and fairly.
    3. Check for proper identification and verification processes.
  1. Detailed Reporting:
    1. Complete detailed reports on your findings using Caveon Core
    2. Submit reports within the designated timeframe.

Qualifications:

  • High School diploma or GED

*some assignments may require a college or advanced degree

  • Previous experience in customer service or quality assurance is a plus.
  • Previous experience in auditing a plus
  • High attention to detail and strong observational skills.
  • Excellent written and verbal communication abilities.
  • Ability to remain impartial and objective during secret shops.
  • Strong organizational skills and ability to follow instructions precisely.
  • Interest in traveling throughout the country and possibly abroad
  • Reliable transportation and flexibility to visit multiple locations if required.

Work Environment:

  • This is a contract position that offers flexibility in scheduling.
  • You may be required to travel to various professional testing centers as assigned for in-person testing.
  • Some assignments may require adherence to specific dress codes or behavior guidelines to maintain the confidential nature of the role.

Compensation:

  • Competitive pay per completed assignment.
  • Reimbursement for any expenses incurred during the secret shop visits when assigned to a testing center more than 100 miles round trip (e.g., mileage, transportation, meals, lodging, testing fees).

How to Apply:

Interested candidates should submit their resume and a cover letter explaining why they are suited for the Secret Shopper position. Please include any relevant experience and your availability for assignments.

Join our team and help us ensure that professional testing centers provide the highest level of service and compliance. Your feedback will make a significant impact on the quality of the testing experience for all candidates.

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